McClelland’s
theory and organizational behaviors
Motivation
is the main key factor that used to get engaged employees to their duties.
Through the proper motivation process, management expects the high engagement
of employees and high profits through them. With that state there are more important
aspects in employee’s motivation, it allows people to achieve common
organization goal and highest productivity (Attiq,
Bakari and Irfan, 2019). Through the workforce, motivated employees are
the asset of organization. This is because motivated employees are willing to
have more challenges and they assured the quality output. And it is important
to employee retention and low turn one ratio would he state the reputed
organization .When employees have motivated mind they are more committed and
try to achieve beyond the expected levels (Heim, 2020).
Not only that among these kinds of peoples it is easy to do changes and develop
innovative culture. Building with the proper competency levels of them and each
of them would be have development within the organization. It is very important
to all organizations, because employee development automatically become as the
organization development (Jain, Gupta and Bindal, 2019).
Better
understanding of employee motivation helps to HR team to build up better
organization plan and process. In other way it is helps to avoid unsatisfied
factors of organization and to become as a beneficial organization culture (Borowski and Sklodowska, 2019). As stated above
understanding people’s needs and dissatisfaction is more important to HR
through proper theories that exist. In here MaClelland’s theory of needs (1961)
are more important aspect to people’s motivation. As disclosed by McClellands
there are three motivation drivers (Royle and Hall,
2012).
Need
for Achievement: This factor expressed the need of
achieve what peoples want. People wants to accomplished something and keen on
feel the victory of that achievement. This motivation factor develops the employee’s
competencies and skill levels (Rybnicek, Bergner and
Gutschelhofer, 2017). And want to get tasks alone and people want to
regular feed backs for their achievements. This motivation driver has the
strong need to follow up the targets, tasks and some desired goals. When people
motivated within this factor, they could be the role model for the organization
(Jha, 2010).
Need
of Affiliation: This motivation factor is appeared for
the social collaboration of people. People’s wants to build up the
relationships with the society and love, friendship, brotherhood, family would
be the common motivational facts. People want to acceptance of others and want
to work as a group / gathering. The affiliation provides the motivation to the
employee, when they have collaboration with other and when they feel the importance
of take part with society. Hence interactions are the more successful
motivation driver for the employees (Jaquays and
Thompson, 2018).
Need
of Power: Authentication is the third motivation factor that
expressed by Mclelland’s. People need the power to represent the community.
Most of people thirst for the power and they motivated with it. Within the
organization also that would be the same aspect for the employees. Employees
motivated within their personal and institutional (social) powers. Both of
these factors are motivated employees towards career succession and
achievements (Lilly, Duffy and Virick, 2006).
Based
on behaviors these three motivational drivers’ people have the combination with
each of these factors. As an organization these three factors should be used
carefully for employee’s motivation. Because each factors that expressed
strongly cohere with people’s attitudes and behaviors (Reepu, 2020). And what
people expect from the organization, these three factors disclosed them
properly. Hence with understanding these motivation drivers, HR sector could
set their motivational plans in correct way (Ruth, 2020).
Three
Motivation drivers and Organization process
The
company which I work used these motivational factors to motivate the sales
people. Sales people are the most vital group within the organization, because
they are the income generators for the organization. Hence as HR people it is
very important to motivate them in proper way to get engaged for sales. In here
all of sales people have the set target and they are working on it. With that
target let they to feel the glory of achievement and they are rewarded based on
achievement. Sales people have the interactive competitions for motivate to
sales. Especially foreign tours, Local tours, Dinner Dance and other
entertaining events are launched for them by management, based on the sales
achievements. These interesting targets influence people to achieve the set
goals and joy of achievements. Not only that all sales people recognized by the
management in proper structure. Rewards and gifts prepared for these peoples
and they are rewarded in front of management and society.
Team
building is the next motivation factor that used by the HR team. Sales people
work as the teams and there success depending on his or her team. Within the
team concept all are working together for set target. Based on correlation of
team members they could hit the targets and it’s important to identify each of
them needs here. People’s acceptance gets high level within the team concept
and also they are encouraged to do more team activities by management. In here
let them to develop their team strategies themselves and some of strategies are
come to the National level also.
Within
the sales people it is very important to maintain authorization levels. Each sales
person has the different authority levels and them working on it with a proper
career path structure. Sales people are motivated to achieve their power
levels. People encourage o develop their own sales methods and let them have to
certain level of decision power. Proper grading system using for the sales
people to achieve it and let them have the power levels within the job. Both
individuals and teams are encouraged to ascend through this grading ladder. Not
only had that providing with high incentive modules let people to develop their
income powers also.
References:
Attiq,
S., Bakari, H. and Irfan, M., (2019). Role Of Core Self Evaluation And
Acquired Motivations In Employee Task Performance. [online]
https://www.researchgate.net. Available at:
<https://www.researchgate.net/publication/334672513.
Borowski,
A. and Sklodowska, M., (2019). Employee motivation tools. [online]
https://www.researchgate.net. Available at: <https://www.researchgate.net/publication/
332259241.
Heim,
R.,(2020). Motivation. [online] https://www.researchgate.net. Available
at: <https://www.researchgate.net/publication/341752641_Motivation>
[Accessed 11 June 2020].
Jain, A., Gupta, B. and Bindal, M.,
(2019). A Study Of Employee Motivation In Organization. [online]
https://www.researchgate.net. Available at: <https://www.researchgate.net/
publication/338506233.
Jaquays,
B. and Thompson, D., (2018). Mcclelland’S Needs Theory. [online] https://www.academia.edu/.
Available at: <https://www.academia.edu.
Jha,
S., (2010). Need For Growth, Achievement, Power And Affiliation Determinants
Of Psychological Empowerment. [online] https://www.researchgate.net.
Available at: <https://www.researchgate.net/publication/258137837.
Lilly,
J., Duffy, J. and Virick, M., (2006). A Gender-Sensitive Study Of
Mcclelland's Needs, Stress, And Turnover Intent With Work-Family Conflict.
[online] https://www.researchgate.net. Available at: <https://www.researchgate.net/publication/233606235.
Reepu,
(2020). Employee satisfaction and hr practice. [online]
https://www.academia.edu. Availableat: <https://www.academia.edu/43311726
Royle,
M. and Hall, A., (2012). The relationship between MClelland’s theory of
needs, feeling individually accountable, and informal accountability for others.
[online] Pdfs.semanticscholar.org.Available at:
<https://pdfs.semanticscholar.org
/562f/270af7553ac404d8c5800b71c28ac1de1399.pdf>
[Accessed 11 June 2020].
Ruth,
T.,(2020). Employee motivation and profitability of financial institutions:
a case study of centenary bank inmbarara municipality. [online] https://www.academia.edu.
Rybnicek,
R., Bergner, S. and Gutschelhofer, A., (2017). How Individual Needs
Influence Motivation Effects: A Neuroscientific Study On Mcclelland’S Need
Theory. [online] https://www.researchgate.net.
Available
at: <https://www.researchgate.net/publication/320358566.
Interesting views Charith. The affiliation motive can be considered as a key factor in linking and maintaining of social relationships (Volmer et al., 2019). Moreover, the leadership in organizations is much considered in affiliation of others to maintain the excessive power motivation (Steinmann, Ă–tting and Maier , 2016).
ReplyDeleteThnak you Teshan. McClelland’s views are affirmed the importance of people and their behaviors within the society/Organization. To influence people to set targets and goals those factors are useful to all managers. To get satisfied employees within organization process, rewards and assigned job, it is very significant to recognized these factors and attempt on it. Because these three motivational drivers cover the all needs and desires of employees within organization (Royle & Hall 2012).
DeleteIn addition to your views, it is important to differentiate "needs" from "wants" once you studying this theory, where needs are universal regardless of geography or culture but wants can be different due to many given variables (Michalos, 2017)
ReplyDeleteAgreed with here Loshita. Needs could differ then the Wants. In here both of these facts are impacted to the employees work life and the family life. As well as the effective organization process. Hence considering these all factors HR management should provide proper plan to motivate employees (Trikoupis, 2011).
Delete